Reference

Terms Conditions for Your Account

These terms explain how your account works, what you can expect from deposits and withdrawals through bKash, Nagad and Rocket, and the rules that keep the platform fair for everyone.

Account agreementPayment termsWithdrawal rulesFair use policyRegion eligibility
zc2earning Terms Conditions for Your Account
HOW WE OPERATE

Account Security and Data Handling

We built the account system around clear rules and secure practices so you know what happens to your information and how your funds are protected. Your login is encrypted, payment details are not stored on our servers after processing, and verification documents are kept only as long as regulations require. If you want to close your account or request a copy of your data, contact support with your registered email and we will handle it within the timeframe local rules allow.

Account Protection

Your password is hashed and login sessions time out after inactivity. Enable two-factor authentication in account settings for an extra verification step each time you sign in.

Payment Verification

We verify your identity before the first withdrawal to prevent fraud and meet regulatory standards. Upload a clear photo of your ID and a recent utility bill through the verification page.

Data Retention

Transaction records and account logs are kept for the period required by financial compliance rules. After your account closes, personal data is deleted unless we must retain it for legal reasons.

Contact for Changes

Request account closure, data export or correction of personal details by emailing support from your registered address. We confirm your identity before making changes to protect your account.

TERMS HELP

Contact Us About Terms or Your Account

If something in these terms is unclear, or you need help with account verification, withdrawal status or payment issues, reach us through the channels below. We handle queries in the order they arrive.

Live Chat Open the chat widget in the bottom corner of any page for immediate help with account questions, payment status and terms clarification during support hours.
Email Support Send detailed queries or documents for account verification to our support email. We reply within one business day and keep your information secure.
Account Dashboard Check your deposit history, withdrawal requests and bonus terms directly in your account settings — most questions are answered there without needing to contact us.

Terms & Conditions Questions

We allow one account per person. If we find duplicate accounts, we close the extras and any winnings from those accounts are forfeited. Keep one account active to avoid issues.

No. Deposits must come from a payment account in your own name. Third-party payments are refunded minus processing fees and may trigger a verification review before you can deposit again.

Once you upload your ID and proof of address, we review documents within 24 hours on business days. After approval, your withdrawal is processed and sent to your chosen payment method.

Bonus rules work alongside these main terms. If there is a conflict, the specific promotion terms on the bonus page apply to that offer, but account rules and fair-use policies still hold.

Contact support with your account email and explain your case. We review the decision with the evidence we have and reply with the outcome and reasoning within two business days.

We post updates on this page and send a notification to your registered email. Check the date at the top of the terms; continued use after that date means you accept the changes.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.